Why MBSI? MBSI is one of the top employers of Stanislaus County providing medical billing, coding, and reimbursement services along with various reports to MedAmerica a leading healthcare price management organization. MedAmerica Billing Services, Inc. (MBSI) has been in the physician billing business since 1975. MBSI has continued to expand and now has 2 additional locations including an office in Ontario, CA as well as Scottsdale, AZ.
MBSI has adapted to the ever-changing medical billing environment, modifying and adding to its services to proactively meet the needs of its clients. A focus on physician and employee education coupled with advanced IT capabilities has positioned MBSI and its clients to operate successfully in a climate of increased governmental regulations, third party contracting and reimbursement challenges.
Job profile:
Processes client medical records to achieve prompt and accurate reimbursement. Performs accounts receivable follow up and responds to patient inquires. All communications are conducted in a manner consistent with positive customer relations.
Essential Job Functions, Non-Inclusive:
Employees must be able to react to change productively, work overtime as requested or required and handle other essential functions as assigned.

  • Performs data entry.
  • Responsible for billing insurance claims in a timely and accurate manner.
  • Contacts insurance companies and patients regarding outstanding accounts.
  • Performs pre-verifications with insurance companies to determine where to send claim, via the phone or by running on-line eligibility.
  • Determines and assigns financial classification (mini-coding).
  • Receives patient calls and resolves them in a professional manner leaving the caller with a positive impression of MBSI. All documentation of patient interactions must be in a concise and professional manner.
  • Re-processes denied claims and appeals underpaid claims.
  • Reviews Accounts Receivable and Collection Write-Off Reports to determine and take appropriate action on accounts, i.e., set up payment plan or refer account to collection agency.
  • Must utilize critical thinking skills to determine if payer is in violation of contract terms or legal obligation to pay.
  • May be expected to research payments on patient accounts following appropriate payment posting procedures.
  • Performs miscellaneous duties as assigned including but not limited to pulling documents from filing cabinets, photocopying documents and logging and attaching of documents.

Our Preferred Ideal Candidate Profile:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Complete Online eSkills Basic Billing Assessment with a preferred passing score of 6,000 KPH with 85% accuracy.
  • Knowledgeable and experienced in basic keyboarding.
  • Demonstrated ability to make outbound calls confidently while presenting excellent verbal and written communication skills.
  • Possess strong interpersonal skills to work within a team environment.
  • Display effective customer service skills with internal/external customers.
  • Possess the ability to multi-task in a fast pace and high production environment.
  • Work performed must meet or exceed quality and productivity standards.
  • Possess the ability to meet deadlines and prioritize assignments when there are: changes in workload, changes in assignment, pressure of deadlines, competing priorities, and heavy workloads.

What We Offer Our Most Valuable Asset, Our Employees: We offer the opportunity to help positively impact the healthcare industry while enjoying an amazing benefits package and work environment.

  • Competitive benefits package: Multiple health plan options or reimbursement for non-coverage, exceptional 401k plan (that includes a very generous company match), 2 weeks paid vacation, sick leave, tuition reimbursement, life insurance, discount on fitness centers and more.
  • A Culture of Caring: Friendly, caring, business casual environment. Opportunities to learn or develop your skills.
  • Our Philosophy: MBSI Cares

> C—Client Centered
> A—Adapt as a Team
> R—Responsive
> E—Engaged
> S—Supportive of Each Other
MedAmerica Billing Services, Inc. is an Equal Opportunity Employer.

Job #JO-1704-12795
Company Name:
MedAmerica Billing Services, Inc.
CEP America
Employment Status:
Permanent Full-Time
State License Requirement:
Date Posted: