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In This Issue

January 17th, 2019
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- VestaPay

- M3 Global Health Conference

- Sea Courses: Italy and Greece

- PhysicianCrossroads.com

- Dialysis RN Position

- Home Front

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VestaCare

If there is one common theme that separates VestaPay from all of the other RCM vendors it is our focus and ability to secure 100% of the patients’ known and unknown liability at time of service. Recovery Cash Management Services

All other vendors, including those touting automated payment plan, fail to address solving the patient payment problem because they continue to follow the current and highly flawed approach of “Chasing” the patient after the statement is generated and the final balance owed is determined. This typically occurs 30-120 days after the treatment date or Time of Service (TOS). It is a particularly acute problem for the Emergency Department, where most hospitals attribute 40-45% of their patient revenue losses.

By focusing on the TOS and avoiding chasing patients, VestaPay revamps this approach. However, it is our core technologies that allow us to be successful in working at the TOS, specifically our Dynamic Balance Adjusting AutoPay plans. Utilizing our Dynamic Balance Adjusting AutoPay plans hospitals can engage patients using a simple estimate at TOS, and secure 100% of the final balance the patient owes.

With the restrictions created by EMTALA, hospitals can’t discuss charges and payments until the patients have been medically screened. And, you can’t have financial counselors questioning the clinical staff about the procedures performed in order to generate an estimate. Further most hospitals have unrestricted patient flow, meaning patients can simply walk out the front door after treatment, by-passing the ED registration desks. How VestaPay addresses all of these problems directly and effectively is what has allowed us to prove success in the ED.

ED Patient Payment and Revenue Management

Securing patient revenue in the ED has typically been challenging for all hospitals and is the source of the largest patient revenue losses. Addressing this problem is compounded by EMTALA regulations limiting financial discussions with patients until after clinical treatment has been rendered. And, many hospitals’ “Exit-door” flow enables patients to simply walk out without rechecking at the registration desks, further undermining attempts to collect payment from patients at time of service.

It is so easy for readers to assume we mean collections, offering auto payment plans, and that we chase the patients that I am generally over stressing the points about our DBA AutoPay plans and our Time-of-Service deployment.

These three things: Advanced Estimating, DBA AutoPay plans and time of service engagement are the primary reasons we are out-performing competition 10 to 1.

Challenges:

  • 40-45% of Total Hospital Bad Debt is ED related
  • EMTALA restrictions prevent patient engagement at check-in
  • Physical floor layout limits patient re-check at discharge
  • Even “advanced” estimators are ineffective
  • Patients frequently arrive at the ED without a method of payment

Opportunities:

  • Engage the patient in the clinical area after EMTALA cleared
  • Use of tiered estimates require minimal clinician disruption
  • Dynamic Balance Adjusting AutoPay plans ensure affordability
  • Charity care options secured vs patient default to bad debt
  • Implementing the ED builds support for the full hospital roll-out.
  • Active patient communication management
  • Secures and prevents patient revenue losses

For further info and a personal introduction, contact John Paju at john@physiciancrossroads.com or call (707) 462-1557.

Learn More

M3 Global Health Conference

The Mobilizing Medical Missions (M3) Conference is designed to bring together doctors, nurses, dentists, and other healthcare professionals, as well as anyone who has a desire to use their skills to meet pressing global healthcare needs. At M3, hear from experts in the field of global health and be inspired by men and women who are in the trenches, often in resource-limited settings, doing what they can to make a difference in people’s lives. In the M3 Exhibit Hall, connect with over 70 organizations working in the areas of medical missions, orphan care, WaSH (water, sanitation or hygiene), human trafficking, poverty and injustice. Join us to find out what you can do and how you can be involved. Held in Houston, Texas each year, the M3 Conference reaches around the world to touch the hearts and lives of people in need.

The 2019 M3 Conference will be held on February 22nd and 23rd, 2019.

Learn More

11 Night Amalfi Coast and Greek Isles CME Cruise

May 25th—June 5th, 2019

Italy and Greece

Sail through history on this Rome roundtrip voyage. Beautiful beaches, ancient ruins and stunning sunsets await!

Faculty

Dr. Julia Alleyne
Specialty: Sports Medicine

Dr. Robert Reid
Specialty: Women’s Health


Sea Courses: Athens

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Your Best Medical Employment Database

Find the job you’re looking for by searching our growing network of specialty boards.

For Sale

Leading medical job search web site: specialist software matching medical professionals with employers; monthly newsletter sent to over 120k active subscribers. Contact John at John@physiciancrossroads.com.

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Dialysis RN Needed in Number One small town in California

Number one small town in California has an urgent need for a Dialysis RN. Experience preferred but willing to train. DCI is looking for experienced RN and PCT for in-center dialysis clinic in Ukiah, CA. We have 24 chairs, and run two shifts six days a week.

We have caring staff who go the extra mile for our patients. Looking for the same type of people to hire.

Interested?

Contact: dciinc.org or call (707) 462-2024 and speak to the manager.


Number One Small Town in California
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Helping on the Home Front

The Need to Help Military Families

As Americans we owe a great debt to those who put their lives on the line for our freedom, and to their families who bear the burden on the home front. Military families face tough circumstances on a daily basis and sometimes need a fresh start to meet their challenges. Many of these talented men and women earn far less than they would if they had pursued a career in the civilian world.

What We Do

CBN has launched a new initiative to help active duty military families. We are coming alongside local churches by providing financial assistance to help congregations meet the needs of their military families. We aid churches in helping these families:

  • Repair their homes and cars
  • Replace broken appliances
  • Purchase new mattresses
  • Help with overdue mortgages
  • Pay off medical bills
Learn More

PhysicianCrossroads.com
john@physiciancrossroads.com
P.O. Box 1547, Ukiah, CA 95482

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